Last Updated: 30 November 2025
This Privacy Policy explains how Appsira Innovation Pvt Ltd (“Appsira Innovation,” “we,” “our,” or “us”) collects, uses, discloses, and safeguards your personal and non-personal information when you use our mobile applications, website, or any related services (collectively referred to as the “Services”).
By using our Services, you acknowledge that you have read, understood, and agree to the terms outlined in this Privacy Policy.
1. Information We Collect
We collect two types of information when you interact with our Services:
1.1 Personal Information
Personal information refers to data that can identify you directly or indirectly. This may include:
- Full Name
- Email Address
- Phone Number
- Postal Address
- Billing Information (if applicable)
- Any details you voluntarily provide during support requests, feedback, or account creation (if applicable)
We only collect personal information when voluntarily submitted by you.
1.2 Non-Personal & Automatically Collected Information
When you access our Services, certain information may be collected automatically, such as:
- IP address
- Device model, operating system, and device identifiers
- Browser type and version
- App usage statistics
- Crash logs and diagnostic data
- User interaction patterns and preferences
- Cookies, analytics tags, and tracking technologies
This information helps us optimize performance, enhance security, and improve user experience.
2. How We Use Your Information
We may use collected data for the following purposes:
2.1 Service Functionality
- To operate, maintain, and provide core features of our Services
- To personalize user experience and improve app or website behavior
- To process payments, subscriptions, or transactions (if applicable)
2.2 Communication
- To respond to inquiries or support requests
- To send updates, notifications, or account-related alerts
- To share important policy or security updates
2.3 Marketing & Promotion
With your explicit consent, we may send newsletters, offers, or promotional messages. You may opt out anytime using the unsubscribe link or by contacting us.
2.4 Legal & Compliance
We may use information to:
- Prevent fraud, abuse, and unauthorized access
- Comply with lawful requests from authorities
- Enforce our Terms of Service and legal obligations
3. Sharing & Disclosure of Information
Your privacy is important, and we do not sell your personal information.
However, we may share information in the following situations:
3.1 Trusted Third-Party Service Providers
We may work with:
- Analytics providers (Google Analytics, Firebase, etc.)
- Payment gateways
- Cloud hosting services
- Advertising partners (if applicable)
These parties only receive data necessary for them to perform their services and are required to follow strict confidentiality agreements.
3.2 Business Transfer
If our company merges, acquires, or transfers assets, user data may be included as part of the transaction. We will take reasonable steps to notify affected users.
3.3 Legal or Safety Situations
We may disclose information if legally required, or when necessary to protect:
- Public safety
- Legal rights
- System integrity
- Security of our users
4. Cookies and Tracking Technologies
Our website and apps may use cookies or similar tools to:
- Remember preferences
- Improve app performance
- Analyze usage patterns
You may disable cookies from device or browser settings, but certain features may not function correctly.
5. Data Storage & Security
We use industry-standard administrative, physical, and technical safeguards to protect your data from:
- Unauthorized access
- Loss
- Misuse
- Modification
While we strive for complete protection, no digital transmission or storage system is 100% secure.
6. Your Rights & Choices
Depending on your region, you may have rights such as:
- Requesting access to your stored data
- Updating or correcting inaccurate information
- Requesting deletion of your data
- Withdrawing marketing consent
- Restricting certain forms of data processing
To exercise these rights, please contact us using the details below.
7. Children’s Privacy
Our Services are not intended for children under the age of 13.
We do not knowingly collect personal information from minors.
If such data is discovered, we will delete it immediately.
8. International Data Transfers
Your data may be stored or processed in countries outside your jurisdiction.
By using our Services, you consent to the transfer and processing of information in accordance with this policy.
9. Updates to This Policy
We may revise this Privacy Policy as legal, operational, or service requirements evolve.
Updated versions will be posted with a “Last Updated” date. Continued use after changes indicates acceptance.
10. Contact Us
For questions, privacy requests, or concerns, you may contact us at:
Appsira Innovation Pvt Ltd
📧 support@appsira.com